Arpha Manuals & User Guides

Arpha is a technology brand dedicated to modernizing home and vehicular security through intelligent hardware. The company's product lineup is centered around advanced access control and monitoring solutions, including biometric smart locks that feature fingerprint recognition, keypad entry, and remote app management.

Beyond residential access, Arpha produces high-definition wireless security cameras and dual-channel dash cams designed for comprehensive protection. By integrating features such as Wi-Fi connectivity, two-way audio, and real-time alerts, Arpha provides user-friendly security ecosystems for smart homes.

• How do I restore my Arpha smart lock to factory settings?

  Typically, you receive a reset tool or can access a reset button under the battery cover. Press and hold the reset button for about 5 seconds until you hear a long beep or voice prompt indicating initialization is successful.

• How do I add an administrator code to my Arpha lock?

  If the lock is in the factory state, press the reset key briefly, enter a 6-8 digit code, and confirm. If an administrator already exists, you must verify the existing administrator password before adding a new code or user.

• What happens if the batteries in my Arpha lock die?

  If the batteries are fully depleted, you can use the physical mechanical key for emergency access. Most models also include a USB emergency power port (usually USB-C or Micro-USB) on the exterior assembly to power the lock temporarily with a power bank.

• Does the Arpha video lock support remote unlocking?

  Yes, models compatible with the Arpha or Tuya Smart app allow for remote unlocking, provided the lock is connected to Wi-Fi. This feature often allows you to see visitors via the camera and unlock the door from your smartphone.