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i-PRO Co., Ltd. (formerly Panasonic i-PRO Sensing Solutions) is a leading provider of advanced sensing technologies for the professional security and surveillance market. Established as an independent entity, i-PRO continues a legacy of innovation with a comprehensive portfolio that includes high-resolution network cameras, network disk recorders, and intelligent video management software.

The brand specializes in AI-enabled video analysis, offering features such as motion detection, facial recognition, and scene change detection to support public safety, transportation, and commercial industries. Built for durability and reliability, i-PRO products are designed to capture crucial evidence and provide actionable data for professionals who protect and save lives.

• Where can I find manuals and installation guides for i-PRO products?

  Official manuals, including installation guides and web guides, can be found in the i-PRO Documentation Database available on their webسائيٽ.

• Who do I contact for i-PRO support in the USA?

  For support in the U.S., you can contact i-PRO Americas Inc. at 1-800-513-5417.

• Where are the model and serial numbers located on i-PRO cameras?

  The model number and serial number are typically found on the surface of the unit. It is recommended to record these details upon purchase to aid in identification.

• Does i-PRO support third-party cameras on their recorders?

  Yes, i-PRO Network Disk Recorders often support connection with third-party ONVIF® compatible cameras in addition to their own.

• What is the default IP address or password for i-PRO cameras?

  Default settings vary by model and firmware version. Refer to the specific 'Installation Guide' or 'Important Safety Instructions' included with your device, or check the documentation database for your specific model.