LELO Manuals & User Guides

ليلو is a world-renowned Swedish designer brand of luxury personal massagers and intimate lifestyle accessories. Founded in 2006, the company has transformed the personal pleasure industry by combining high-fashion aesthetics with cutting-edge technology and medical-grade materials. LELO is celebrated for its "pleasure objects" that prioritize sophisticated ergonomic design, hygiene, and user experience, moving beyond standard vibrators to create premium lifestyle products.

Headquartered in Stockholm with offices in San Jose, California, LELO produces a diverse range of devices including the iconic SONA, SORAYA, and HEX series. Their products feature innovations such as WaveMotion™ technology and fully waterproof chassis, crafted from ultra-smooth, body-safe silicone. LELO backs its commitment to quality with a comprehensive 1-year warranty and a 10-year quality guarantee on all devices.

• How do I unlock my LELO device for first use?

  Most LELO products are locked for transportation. To unlock, press and hold the + and - buttons simultaneously for 3 to 5 seconds until the light turns on.

• How do I charge my LELO massager?

  Insert the provided DC or USB plug into the charging port on the device. The LED will pulse while charging and emit a steady glow once fully charged. A full charge typically takes about 2 hours.

• How do I clean my LELO product?

  Always clean your device before and after use. You can wash the silicone with warm water and antibacterial soap, rinse with clean hot water, and pat dry with a lint-free cloth. Alternatively, use a specialized toy cleaner. Do not use cleansers containing alcohol, petrol, or acetone.

• مان پنهنجي وارنٽي کي ڪيئن رجسٽر ڪريان؟

  To activate your 1-Year Limited Warranty, visit the support section on the LELO website and register the number provided on the Authenticity Card included in your box.