Veise Manuals & User Guides

Veise is a provider of modern home security products, focusing on intelligent door lock technology designed for convenience and reliability. Their product range includes electronic deadbolts, keypad locks, and biometric fingerprint handlesets that eliminate the need for traditional keys. Veise locks are engineered for easy DIY installation and are suitable for standard residential doors.

Most Veise smart locks offer multiple methods of entry, including fingerprint recognition, anti-peeping passcodes, IC cards, and mechanical keys. Through the KK Home app, users can manage access codes, monitor entry logs, and control their locks via Bluetooth. With the addition of a Wi-Fi gateway, many models support remote control and integration with voice assistants like Alexa and Google Assistant, making home access seamless and secure.

• How do I reset my Veise smart lock to factory settings?

  Ensure the door is open and unlocked. Press and hold the Reset Button on the interior assembly for approximately 5 seconds using the provided Reset Tool until you hear a voice prompt or beep confirming the reset.

• Which app works with Veise smart locks?

  Veise smart locks are designed to work with the KK Home App, which is available for download on the App Store and Google Play.

• What should I do if the latch bolt is stuck?

  Check that the hole in the door frame is drilled at least 1 inch (25mm) deep. Also, verify that the backset is adjusted correctly (2-3/8" or 2-3/4") and that the lock is installed parallel to the door edge.

• How can I contact Veise customer support?

  You can contact Veise support by calling +1(855)400-3853 during business hours (Mon-Fri 9am-5pm PST) or by emailing support@iveise.com.