ZIPPO Manuals & User Guides

About Zippo

The Zippo Manufacturing Company is an American icon known primarily for its refillable, windproof metal lighters. Founded in 1932 in Bradford, Pennsylvania, Zippo has produced hundreds of millions of lighters, each backed by their famous lifetime guarantee: "It works or we fix it free." The brand's product line has expanded significantly over the decades to include lighter inserts (butane and electric arc), candle lighters, and a robust selection of outdoor gear.

Beyond the classic lighter, Zippo offers popular hand warmers that utilize catalytic burners or rechargeable battery technology, designed for cold-weather comfort. The company also produces dedicated fuels, flints, and wicks to ensure optimal performance of their devices. With a global following among collectors and outdoor enthusiasts, Zippo continues to innovate while maintaining the durability and reliability that made it a household name.

• How do I fill my Zippo Windproof Lighter?

  Remove the lighter insert from the case. Lift the felt pad at the bottom to reveal the packing material. Slowly saturate the packing with Zippo Lighter Fluid until it reaches the top of the packing. Do not overfill. Wipe the lighter and your hands dry before igniting.

• What is the Zippo Lifetime Guarantee?

  Zippo windproof pocket lighters are backed by the famous 'It works or we fix it free' guarantee. If your lighter mechanicals fail, Zippo will repair it free of charge, regardless of age or condition. The finish is not guaranteed.

• How do I maintain the wick on my lighter?

  When the wick becomes black from carbon, pull it up with tweezers until a clean wick appears (approx. 1 cm), then trim the end so it is even with the chimney height. Perform this 1 or 2 times a year.

• Where should I send my Zippo for repair?

  Consumers in the U.S. should visit the Zippo website to complete a repair form and send the lighter to the Zippo Repair Clinic in Bradford, PA. International customers should contact their local distributor.

• How do I fill a Zippo Hand Warmer?

  Remove the catalytic burner unit. Use the provided filling cup to pour Zippo Lighter Fluid into the filling hole while keeping the warmer upright. Replace the burner unit, wipe off excess fuel, and wait at least two minutes before igniting.