تعارف
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Grandstream GDS3712 Single Button HD IP Video Door System. Please read this manual thoroughly before attempting to install or operate the device to ensure proper functionality and safety.
The Grandstream GDS3712 is an HD IP Video Door System designed for secure access control and monitoring. It features powerful video resolution, robust construction, and SIP video streaming capabilities, making it suitable for various security applications.
حفاظت جي ڄاڻ
انسٽاليشن ۽ آپريشن دوران ھيٺ ڏنل حفاظتي احتياطن تي عمل ڪريو:
- پڪ ڪريو ته سڀئي بجلي ڪنيڪشن محفوظ آهن ۽ مقامي برقي ڪوڊن کي پورا ڪن ٿا.
- ڊوائيس کي انتهائي گرمي پد، نمي، يا سڌي سج جي روشني کي ظاهر نه ڪريو.
- ڊوائيس کي مضبوط برقي مقناطيسي شعبن جي ويجهو رکڻ کان پاسو ڪريو.
- صرف ٺاهيندڙ طرفان بيان ڪيل لوازمات استعمال ڪريو.
- پاڻ ڊوائيس کي کولڻ يا مرمت ڪرڻ جي ڪوشش نه ڪريو. سڀني سروسنگ کي قابل اهلڪارن جي حوالي ڪريو.
- انسٽاليشن دوران مناسب ذاتي حفاظتي سامان (PPE) پائڻ.
پيڪيج مواد
پڪ ڪريو ته سڀئي شيون توهان جي پيڪيج ۾ موجود آهن:
- Grandstream GDS3712 Unit
- چڙهڻ واري بریکٹ ۽ اسڪرو
- وائرنگ وارن
- Quick Installation Guide (This manual serves as the detailed guide)

Image: Grandstream GDS3712 unit with included mounting accessories.
پيداوار ختمview
The GDS3712 is a robust IP video door system designed for reliable access control and surveillance. Key features include:
- هاءِ ڊيفينيشن وڊيو: Supports resolutions up to 1080p for clear visual identification.
- Integrated Relays: Two relays for electric lock and alarm output, and two alarm inputs for exit buttons and door sensors.
- SIP Compatibility: Enables video streaming to NVRs, video intercom stations, IP phones, and smartphones simultaneously.
- پائيدار تعمير: ڌاتو جasing provides weatherproof and vandal-resistant protection.
- وسيع ميدان جو View: Built-in hemispheric camera offers 180-degree wall-to-wall coverage.

تصوير: سامهون view of the GDS3712, highlighting the camera lens, call button, and speaker/microphone grille.
تنصيب ۽ سيٽ اپ
1. ڊوائيس تي چڙهڻ
- جڳھ چونڊيو: Select a suitable outdoor or indoor location, ensuring clear line of sight for the camera and easy access for visitors. Consider mounting height for optimal facial recognition.
- وائرنگ تيار ڪريو: Route necessary Ethernet (PoE recommended) and control wiring through the wall to the mounting point.
- محفوظ بریکٹ: Use the provided screws to securely attach the mounting bracket to the wall.
- وائرنگ ڳنڍڻ: Connect the Ethernet cable to the GDS3712's RJ45 port. If using external power, connect the power adapter. Connect alarm inputs/outputs and electric lock relays as required. Refer to the wiring diagram in the full technical datasheet for detailed connections.
- ڊوائيس ڳنڍيو: Carefully align the GDS3712 unit with the mounting bracket and secure it in place.
2. Initial Network Configuration
- پاور آن: Apply power to the GDS3712. The device will boot up.
- ڊوائيس دريافت ڪريو: Use Grandstream's GDS Manager software or a network scanner to discover the GDS3712's IP address on your local network.
- پهچ Web UI: کوليو a web browser and enter the device's IP address. Log in using the default credentials (usually admin/admin).
- نيٽورڪ سيٽنگون ترتيب ڏيو: Set a static IP address, subnet mask, gateway, and DNS server if required by your network.
- تازه ڪاري Firmware: Check for and install the latest firmware updates from the Grandstream website for optimal performance and security.
3. SIP اڪائونٽ رجسٽريشن
- Navigate to the SIP settings in the web يو.
- Configure the SIP server address, SIP User ID, Authenticate ID, and Password as provided by your SIP service provider or IP PBX administrator.
- Ensure the SIP status shows "Registered" after applying settings.
آپريٽنگ هدايتون
1. ڪال ڪرڻ
- Visitor Initiated Call: A visitor presses the single call button on the GDS3712. The device will dial the pre-configured SIP extension(s).
- Receiving Call: The call can be received on a compatible IP phone, video intercom station, or smartphone application.
2. Remote Door Opening
- During an active call, the recipient can enter a DTMF code (e.g., a PIN) on their receiving device to trigger the electric lock relay, opening the door.
- The specific DTMF code is configured in the GDS3712's web انٽرفيس.
3. وڊيو مانيٽرنگ
- The GDS3712's video stream can be accessed via an NVR, compatible IP video phone, or a dedicated surveillance application.
- Refer to your NVR or surveillance software documentation for instructions on adding an IP camera.
4. Alarm Inputs/Outputs
- الارم ان پٽ: Connect an exit button or door sensor to the alarm input ports. These can trigger events such as initiating a call or sending an alert.
- الارم جو ٻاھر The alarm output can be configured to activate external devices (e.g., a siren) based on specific events detected by the GDS3712.
سار سنڀال
- صفائي: Periodically clean the camera lens and the device's exterior with a soft, damp ڪپڙو. استعمال نه ڪريو سخت ڪيميائي يا گھڻائي صاف ڪندڙ.
- فرم ويئر اپڊيٽس: گرينڊ اسٽريم کي باقاعدي طور تي چيڪ ڪريو website for new firmware versions. Keeping the firmware updated ensures optimal performance, security, and access to new features.
- ڪيبل جي چڪاس: Periodically inspect all cables and connections for signs of wear or damage.
- بيڪ اپ ترتيب: It is recommended to regularly back up the device's configuration settings through the web انٽرفيس.
مشڪلاتون
| مسئلو | ممڪن سبب | حل |
|---|---|---|
| ڊوائيس تي طاقت نه آهي. | No power, faulty power adapter, or PoE issue. | Check power source, power adapter, and PoE switch/injector. Ensure cables are securely connected. |
| رسائي نه ٿو ڪري سگھجي web انٽرفيس. | Incorrect IP address, network connectivity issue, or firewall blocking access. | Verify IP address. Check network cable. Ensure device and computer are on the same network segment. Temporarily disable firewalls. |
| SIP account fails to register. | Incorrect SIP server details, wrong credentials, or network issues preventing SIP communication. | Double-check SIP server address, user ID, and password. Verify network connectivity to the SIP server. Check firewall settings. |
| No video stream. | Network bandwidth issues, incorrect video settings, or NVR/client configuration. | Check network load. Verify video encoding settings in the GDS3712 web UI. Ensure NVR/client is configured correctly to receive the stream. |
| Door lock does not open remotely. | Incorrect DTMF code, relay wiring issue, or lock malfunction. | Verify the DTMF code in the GDS3712 settings. Check wiring between the GDS3712 and the electric lock. Test the electric lock independently. |
وضاحتون
| خاصيت | تفصيل |
|---|---|
| ماڊل | GDS3712 |
| ٺاهيندڙ | گرانڊ اسٽريم |
| وڊيو قرارداد | 1080 ص تائين |
| رلي | 2 (for Electric Lock and Alarm Out) |
| الارم انپٽ | 2 (for Exit button and Door sensor) |
| ڪئميرا | Hemispheric, 180-degree coverage |
| Casing | Metal, Weatherproof, Vandal Resistant |
| بجلي جو استعمال | 3 واٽ |
| شيءِ جو وزن | 6 آونس (170 گرام) |
| انتباہ جو قسم | صرف حرڪت |
وارنٽي ۽ سپورٽ
For warranty information, please refer to the official Grandstream website or the warranty card included with your product. Technical support can be obtained through Grandstream's official support channels, including their webسائيٽ، علم جو بنياد، ۽ ڪسٽمر سروس رابطي جي معلومات.
Always provide your product model number (GDS3712) and serial number when contacting support.





