1. تعارف
This manual provides detailed instructions for the installation, operation, and maintenance of your Global Commander Ductless Single Zone Heat Pump, model HPG-ET18K2CH19S. This system is designed to provide efficient cooling, heating, dehumidifying, and fan operation for various indoor environments.
Please read this manual thoroughly before installing or operating the unit to ensure proper function and safety. Keep this manual for future reference.

This image displays both the indoor and outdoor components of the Global Commander HPG-ET18K2CH19S ductless single zone heat pump system.
2. اهم حفاظتي ڄاڻ
خبردار: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the manufacturer for information or assistance.
- Ensure the unit is installed by a professional technician.
- ڪنهن به سار سنڀال يا خدمت ڪرڻ کان اڳ هميشه بجلي بند ڪريو.
- Do not block the air intake or outlet of either unit.
- آپريشن دوران ٻارن کي يونٽ کان پري رکو.
- يونٽ کي پاڻ مرمت ڪرڻ جي ڪوشش نه ڪريو. قابل سروس اهلڪارن سان رابطو ڪريو.
- Refrigerant leakage detection: The indoor unit will display 'EC' if refrigerant leakage is detected. In such cases, immediately turn off the unit and contact a service professional.
3. پيڪيج مواد
The Global Commander HPG-ET18K2CH19S system includes the following components:
- Indoor Unit (High-wall installation type)
- آئوٽ ڊور يونٽ
- Mini Split Kit (includes connection piping, electrical wiring, and insulation)
- وائرليس ريموٽ ڪنٽرول
- استعمال ڪندڙ جو دستياب (ھي دستاويز)

This image displays the various components included in the mini split kit, essential for connecting the indoor and outdoor units. It shows insulated copper refrigerant lines, electrical wiring for communication and power, and other installation accessories.
4. تنصيب ۽ سيٽ اپ
Installation of this ductless heat pump system requires specialized knowledge and tools. It is strongly recommended that installation be performed by a certified HVAC professional.
4.1 سائيٽ جي چونڊ
- اندروني يونٽ: Select a location on a high wall that allows for proper air circulation and drainage. Ensure the location is structurally sound to support the unit's weight.
- Unاهرين يونٽ: Choose a stable, level surface away from direct sunlight, strong winds, and sources of obstruction. Ensure adequate clearance for airflow around the unit.

This image illustrates a typical installation of the indoor unit on a wall in a living room, demonstrating how it integrates into a residential space.

This image shows the outdoor unit positioned on the exterior of a house, indicating its placement for optimal performance and accessibility.
4.2 بجلي جي گهرج
The system operates on 230/208V. Ensure a dedicated circuit with appropriate amperage and wiring is available. Consult local electrical codes and a licensed electrician.
4.3 ريفريجرينٽ پائپنگ
The connection piping requires a minimum length of 10ft (3m) and uses flared connections. Professional help is recommended for refrigerant installation to ensure proper sealing and charging.
5. آپريٽنگ موڊس
Your Global Commander heat pump offers several operating modes, selectable via the wireless remote control.
- کولنگ موڊ: Reduces room temperature to the set point.
- گرمي موڊ: Increases room temperature to the set point.
- ڊيهوميڊائيفائنگ موڊ: ڪمري ۾ نمي کي گھٽائي ٿو.
- پکي جي موڊ Circulates air without cooling or heating. Selectable fan speeds are available.
- خودڪار موڊ: Automatically selects cooling or heating based on the ambient temperature and set point.
5.1 وائرليس ريموٽ ڪنٽرول
The included wireless remote control allows you to adjust settings, change modes, and set the temperature. The temperature display can be switched between °F and °C.
6. ترقي يافته خاصيتون
The HPG-ET18K2CH19S model incorporates several features designed for enhanced performance, efficiency, and user comfort.
- Smart Pan Heater: Prevents ice formation in the base pan of the outdoor unit, ensuring efficient operation in cold climates.
- Compressor Blanket and Preheating Technology: Keeps the oil inside the compressor warm, preventing it from mixing with the refrigerant and improving system longevity and efficiency.
- Anti-Corrosion Fin Coating: Both condenser and evaporator fins are covered with a hydrophilic coating, providing enhanced corrosion resistance, particularly beneficial in coastal environments.
- ريفريجرينٽ ليڪج جي چڪاس: The indoor unit displays 'EC' if the outdoor unit detects refrigerant leakage, prompting immediate attention.
- Smart Defrosting: Optimizes defrost cycles to provide greater comfort and energy savings by eliminating unnecessary defrost operations.
- Smart Preheating: In heating mode, the system delays fan activation at startup to prevent cold air from being blown into the room.
- خودڪار artيهر شروع ڪريو: In the event of a power failure, the system stores user selections and parameters in non-volatile memory and automatically resumes the last operating mode when power is restored.
- خودڪار صفائي: This function helps keep the indoor unit dry, reducing the potential for mold and mildew growth.
- خود تشخيص: A microcomputer continuously monitors the system. If abnormal operation is detected, the unit will shut down, and an error code will be displayed on the indoor unit to assist with maintenance.
- ٽربو موڊ: Activates super high-speed operation for rapid cooling or heating of the room.
- Up & Down Swing: Allows selection of oscillating angles for the vertical louvers to direct airflow.
- ٽائمر: Enables programming the unit to start and stop automatically over a 24-hour period.
- سمهڻ جو طريقو: Gradually adjusts the room temperature during sleep to maintain comfort and save energy.
- خاموشي جو ڪم: Operates the unit at a low frequency and the fan at its lowest speed to minimize noise levels.
7. سار سنڀال
Regular maintenance ensures optimal performance and longevity of your heat pump system. Always disconnect power before cleaning or servicing.
7.1 اندروني يونٽ
- ايئر فلٽر: The indoor unit features washable filters. Clean these filters every two weeks or more frequently depending on usage and air quality. Remove filters, wash with lukewarm water and mild detergent, rinse thoroughly, and allow to dry completely before reinserting.
- ٻاهرين صفائي: اندروني يونٽ جي ٻاهرين حصي کي نرم، ڊي سان صاف ڪريوamp ڪپڙو. استعمال نه ڪريو سخت ڪيميائي يا گھڻائي صاف ڪندڙ.
- خودڪار صفائي فنڪشن: Utilize the Auto-Clean function to keep the internal components dry and prevent mildew.
7.2 آئوٽ ڊور يونٽ
- صفائي: Ensure the outdoor unit's air intake and outlet are free from obstructions (leaves, debris, snow).
- ڪوئلي جي صفائي: Periodically inspect the outdoor coil for dirt and debris. If necessary, gently clean with a soft brush or water hose. Avoid bending the fins.
- نيڪال: Verify that the multi-hole pan and smart heater are functioning correctly to prevent ice buildup in winter.
8. مسئلا حل ڪرڻ
سروس سان رابطو ڪرڻ کان اڳ، ٻيهرview هيٺيان عام مسئلا ۽ حل.
| مسئلو | ممڪن سبب | حل |
|---|---|---|
| يونٽ چالو نه آهي. | بجلي ناهي، ريموٽ ڪنٽرول جون بيٽريون گهٽ آهن، سرڪٽ بريڪر ٽرپ ٿي ويو آهي. | بجلي جي فراهمي چيڪ ڪريو، ريموٽ بيٽريون تبديل ڪريو، سرڪٽ بريڪر کي ري سيٽ ڪريو. |
| ناکافي ٿڌي/گرمي. | Dirty air filters, blocked outdoor unit, incorrect mode setting, refrigerant leakage. | Clean filters, clear obstructions, verify mode, check for 'EC' error code (refrigerant leakage). If 'EC' appears, contact professional service. |
| Indoor unit displays 'EC'. | Refrigerant leakage detected by outdoor unit. | Immediately turn off the unit and contact a qualified HVAC technician for inspection and repair. |
| غير معمولي شور. | Loose parts, foreign objects, normal operating sounds (e.g., refrigerant flow). | Inspect for loose parts or obstructions. If noise is persistent or unusual, contact service. |
| انڊور يونٽ مان پاڻي ٽِپڻ. | بند ٿيل ڊرين هوز، غلط انسٽاليشن. | Check and clear drain hose. If problem persists, contact professional installer. |
For error codes not listed or issues that cannot be resolved, refer to the Self-Diagnosis feature and contact customer support or a qualified technician.
9. وضاحتون
Technical specifications for the Global Commander HPG-ET18K2CH19S Ductless Single Zone Heat Pump.
| پيرا ميٽر | قدر |
|---|---|
| ماڊل نمبر | HPG-ET18K2CH19S |
| کولڻ جي صلاحيت | 18,000 BTU/hr |
| گرمائش جي گنجائش | 19,500 BTU/hr |
| جلدtage | 230/208V |
| SEER2 (Cooling) | 19 |
| HSPF2 (Heating) | 7.8 |
| Operating Ambient Temperature (Cooling) | 5°F کان 122°F (-15°C کان 50°C) |
| Operating Ambient Temperature (Heating) | -4°F کان 86°F (-20°C کان 30°C) |
| Indoor Unit Air Flow Volume | 606/465/429 cfm (High/Medium/Low) |
| Indoor Unit Dehumidification | 2.2 ايل / ڪلاڪ |
| آئوٽ ڊور يونٽ ايئر فلو حجم | 1765 سي ايف ايم |
| ريفريجريٽر قسم | آر 410A |
| اندروني يونٽ جي ماپ (ڊي x ڊبليو x ايڇ) | 8.63" x 39.75" x 12.38" |
| شيءِ جو وزن | 100 پائونڊ (ڪل سسٽم وزن) |

This image provides a visual representation of the indoor unit's dimensions, including depth, width, and height, which is useful for installation planning.
10. وارنٽي ۽ سپورٽ
10.1 وارنٽي ڄاڻ
The Global Commander HPG-ET18K2CH19S comes with a 5-year warranty on parts and on the compressor. Please note that labor costs are not included in this warranty. Retain your proof of purchase for warranty claims.
10.2 ڪسٽمر سپورٽ
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Global Commander customer support. Contact information can typically be found on the manufacturer's webسائيٽ يا توهان جي خريداري دستاويز.
It is recommended to have the model number (HPG-ET18K2CH19S) and date of purchase available when contacting support.





