1. تعارف
The Hepway Alpha 2000 is a portable power station designed to provide reliable power for various applications, including home backup, outdoor activities, and emergency situations. It features a 2048Wh LiFePO4 battery, 2000W continuous output, and can be expanded with additional battery packs. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Alpha 2000 power station.
2. حفاظتي هدايتون
Read all safety instructions carefully before operating the device. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- حصو نه جدا ، مرمت ، يا تبديل ڪريو.
- يونٽ کي باهه جي ويجهو نه رکو يا ان کي تيز گرمي پد تي نه لڳايو.
- يونٽ کي سڌي سج جي روشني يا گرم ماحول ۾ استعمال يا ذخيرو نه ڪريو.
- Do not use or store the unit in a bathroom or in areas exposed to water or humidity.
- صرف منظور ٿيل لوازمات ۽ چارجر استعمال ڪريو.
- يونٽ کي ٻارن ۽ پالتو جانورن کان پري رکو.
- استعمال ۽ چارج ڪرڻ دوران مناسب وينٽيليشن کي يقيني بڻايو وڃي.
- باهه جي صورت ۾، سڪل پائوڊر باهه وسائڻ وارو استعمال ڪريو.
3. پيڪيج مواد
پڪ ڪريو ته سڀئي شيون توهان جي پيڪيج ۾ موجود آهن:
- 1 x Hepway Alpha 2000 Power Station
- 1 x AC چارجنگ ڪيبل
- 1 x Car Charger to XT60 Cable
- 1 x MC4 to XT60 Cable
- 1 x استعمال ڪندڙ دستياب
- 5-سال وارنٽي ڪارڊ
4. پراڊڪٽ ختمview
Familiarize yourself with the components and interfaces of your Hepway Alpha 2000 power station.

شڪل 4.1: سامهون view of the Hepway Alpha 2000 Portable Power Station, showing the display, power button, and various output ports.

Figure 4.2: Diagram illustrating the 13 power ports available on the Alpha 2000, including wireless charging, USB-A, USB-C, car port, AC output, and input ports.

شڪل 4.3: بند اپ views of key features: aluminum alloy handle, secure communication extension technology ports, mechanical protection button, and internal cooling fans.
5. سيٽ اپ
5.1 شروعاتي چارجنگ
Before first use, fully charge the Alpha 2000 power station using the provided AC charging cable. The unit can charge fully in approximately 1.3 hours with 1,500W AC input.
5.2 Connecting Expansion Batteries
The Alpha 2000 supports expansion with up to 15 Alpha 2000X Expansion Batteries, increasing total capacity up to 32kWh. The connection process is plug-and-play and can be done while the main unit is in AC output state.
- Use the battery-to-host cable to connect the Alpha 2000 to an expansion battery.
- After connection, the battery's built-in chip will automatically detect and validate the connection.

Figure 5.1: Illustration of connecting the Alpha 2000 to an expansion battery and a scalable system with multiple expansion units.
5.3 App Installation and Control
The Hepway Alpha 2000 can be controlled remotely via the Cozylife app using Wi-Fi or Bluetooth. The app allows monitoring and customization of various settings.
- Download the Cozylife app from your device's app store (App Store for iOS, Google Play for Android).
- Follow the in-app instructions to connect your Alpha 2000 via Wi-Fi or Bluetooth.
- Through the app, you can monitor battery status, set charge priority, adjust recharge speed, configure standby modes (auto-off/timed/fridge), screen timeout, and button sounds.

Figure 5.2: Screenshot of the Cozylife app interface demonstrating remote control capabilities for the Alpha 2000.
6. آپريٽنگ هدايتون
6.1 آن/بند ڪرڻ
Press and hold the main power button on the front panel to turn the unit on or off. The display will illuminate upon activation.
6.2 ٻاهرين ڊوائيسز کي چارج ڪرڻ
Connect your devices to the appropriate output ports (AC, USB-A, USB-C, Car Port, Wireless Charging). Ensure the total power consumption of connected devices does not exceed the Alpha 2000's rated output of 2000W (or 3600W in E-Turbo mode).

شڪل 6.1: مثالamples of devices powered by the Alpha 2000, including an electric hammer, 3D printer, cutting machine, electric drill, circular saw, and CPAP machine, with estimated runtimes.
6.3 Recharging the Alpha 2000
The Alpha 2000 can be recharged using multiple methods:
- AC وال آئوٽليٽ: Connect the provided AC charging cable to a standard wall outlet. The unit supports 1500W AC input, allowing a full charge in approximately 1.3 hours.
- شمسي پينل: Connect compatible solar panels (10-100V output, max 800W) via the XT-60 input interface using the MC4 to XT60 cable. An 800W solar input can fully charge the unit in approximately 2.5 hours.
- ڪار چارجر: Use the car charger to XT60 cable to charge the unit from your vehicle's 12V outlet.

Figure 6.2: Visual representation of various charging methods for the Alpha 2000, including AC wall outlet, solar panel, car charge, and fuel generator, with corresponding charging times.
6.4 بي ترتيب بجلي جي فراهمي (UPS) فنڪشن
The Alpha 2000 features a 10ms ultra-fast switchover UPS function. When connected to an AC power source and simultaneously powering devices, it can automatically switch to battery power in less than 10 milliseconds during a power outage. This ensures continuous operation for sensitive electronics like computers and medical equipment.

Figure 6.3: An individual working on a computer, demonstrating the Alpha 2000's role in providing uninterrupted power during a blackout.
6.5 Power Lifting (E-Turbo) Mode
The E-Turbo mode allows the Alpha 2000 to deliver a high-power output of 3600W (with a peak of 4400W), enabling it to run devices with higher wattage requirements than its continuous 2000W rating. This mode is suitable for powering resistive loads such as kettles, electric blankets, and hair dryers.

Figure 6.4: A kitchen setting illustrating the Alpha 2000 powering various household appliances like a refrigerator, kettle, electric heater, oven, range hood, and slow cooker, demonstrating its 3600W boost power capability.
7. سار سنڀال
7.1 اسٽوريج هدايتون
For long-term storage of the Alpha 2000 and any connected expansion batteries:
- Turn off all outputs on the power station.
- Store the unit in a dry and cool environment.
- Check the remaining battery power monthly.
- For extended storage, charge the battery to approximately 80% before storing.
- Fully charge the unit every 3 months to maintain battery health.
7.2 صفائي
Use a dry, soft cloth to clean the exterior of the power station. Do not use abrasive cleaners or immerse the unit in water.
8. مسئلا حل ڪرڻ
This section addresses common questions and issues.
- Q: What devices can Alpha 2000 power?
A: The Alpha 2000 can charge/power devices with a power consumption below 3600W. All connected devices should also be rated below 3600W. - Q: How do I connect or disconnect HEPWAY Alpha 2000X Expansion Battery?
A: Use the battery-to-host cable to connect. To disconnect, simply unplug the cable. The extended battery uses safe communication parallel technology and can be connected or disconnected in any situation. - Q: What is the life expectancy?
A: The battery is rated for 6000 full charge cycles, at which point it will retain approximately 80% of its original capacity. Performance may gradually decline after 6000 cycles. - Q: How do I know the working time of my device?
A: You can check the screen of the Alpha 2000 for the estimated working time. Alternatively, calculate using the formula: working time = 2048Wh * 0.85 / device working power. Connecting more extended battery packs will increase the working time. - Q: What solar panel specifications should I use?
A: The Alpha 2000 has an XT-60 input interface. Use a solar panel with a 10-100V output and a power of no more than 800W. - Q: Can I charge the Alpha 2000 using both AC and DC power simultaneously?
A: No, simultaneous AC and DC charging is not possible. AC power will take priority as the primary input source. If AC power is not used, the system will automatically switch to DC power for charging. - Q: Can I use HEPWAY Alpha 2000X Expansion Battery separately?
A: No, the expansion battery cannot be used alone. It must be connected to the Alpha 2000 power station for charging and discharging. - Q: Is the Alpha 2000X compatible with other power stations?
A: The Alpha 2000X is only compatible with the Alpha 2000 and cannot be used with other power stations.
9. وضاحتون
| خاصيت | تفصيل |
|---|---|
| برانڊ | Hepway |
| ماڊل نالو | الفا 2000 |
| بيٽري جو قسم | LiFePO4 |
| ظرف | 2048 ايڇ |
| وڌائڻ جي صلاحيت | Up to 32kWh (with Alpha 2000X expansion batteries) |
| Rated Output Wattage | 2000W |
| E-Turbo Output Wattage | 3600W (چوٽي 4400W) |
| جلدtage | 120 وولٽ |
| اي سي ان پٽ چارجنگ | 1500W (approx. 1.3 hours to full charge) |
| شمسي ان پٽ چارجنگ | Max 800W (10-100V via XT-60, approx. 2.5 hours to full charge) |
| يو پي ايس سوئچ اوور وقت | <10ms |
| ڪنٽرول جو طريقو | اي پي پي (وائي فائي/بلوٽوٿ) |
| طول و عرض (L x W x H) | 17.8"ليٽر x 10.31"ڊبليو x 14.65"ايڇ |
| شيءِ جو وزن | 53.5 پائونڊ |
| مواد | ABS، المونيم |
| يو پي سي | 761164396803 |
10. وارنٽي ۽ سپورٽ
The Hepway Alpha 2000 Portable Power Station comes with a 5-Year Manufacturer's Warranty. For warranty claims, technical support, or any inquiries, please refer to the contact information provided in your warranty card or visit the official Hepway webسائيٽ.




