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Arlo Technologies, Inc. is a premier provider of smart connected devices and cloud infrastructure, specializing in home monitoring and security. Best known for creating the world's first wire-free, weather-resistant security cameras, Arlo has expanded its ecosystem to include 4K UHD cameras, video doorbells, smart floodlights, and advanced baby monitors.

Designed to protect what matters most, Arlo's products leverage Wi-Fi and LTE connectivity to provide seamless monitoring through the Arlo Secure App. Their devices feature smart detection capabilities, enabling users to receive instant alerts for people, packages, vehicles, and animals. With a focus on ease of use and professional-grade security, Arlo empowers homeowners to keep an eye on their property from anywhere in the world.

• How do I connect my Arlo camera to a 2.4 GHz Wi-Fi network?

  Arlo cameras often require a 2.4 GHz Wi-Fi network for setup. Ensure your mobile device is connected to your 2.4 GHz network before starting the setup in the Arlo Secure App. If your router uses a single SSID for both bands, try moving further away from the router to force a 2.4 GHz connection or temporarily disable the 5 GHz band in your router settings.

• How do I charge my Arlo Video Doorbell?

  To charge the Arlo Video Doorbell (2nd Gen), use the included release pin to remove the mounting plate and access the charging port. Connect the provided USB charging cable. The LED on the front will turn solid blue when the device is 100% charged.

• What devices are compatible with the Arlo Solar Panel Charger?

  The Arlo Solar Panel Charger is compatible with select battery-powered models, including the Arlo Essential series, Go 2 series, Pro 3 series and above, Ultra series, and Wireless Floodlights.

• Where can I find the Arlo Secure App?

  You can download the Arlo Secure App from the Apple App Store or Google Play Store. This app is required to set up, manage, and view live feeds from your Arlo devices.

• How do I contact Arlo support?

  You can visit the Arlo Support website to access the chatbot, live chat with an agent (available M-F 9:00 AM - 5:30 PM), or find phone support numbers specific to your region via the Client Portal.