CrewPlex Manuals & User Guides

CrewPlex, the industrial division of CoachComm, LLC, specializes in dependable, hands-free, full-duplex wireless crew communication systems. Their products are designed for commercial and industrial applications where constant communication makes a critical difference in keeping crews safe and operating at maximum productivity.

From all-in-one wireless headsets to robust multi-user beltpacks, CrewPlex solutions operate without the need for a base station, simplifying field deployment. Operating on the 900MHz frequency band with encrypted technology, these systems provide exceptional sound quality, enhanced noise cancellation, and rugged, weather-resistant designs suitable for challenging environments.

• How do I contact CrewPlex technical support?

  You can reach CrewPlex technical support via phone at +1-334-321-1400 or via email at customer.support@crewplex.com. Support hours are Monday to Friday, 07:00 to 19:00 Central Time.

• How do I qualify for a second year of warranty on my CrewPlex headset?

  You can receive a free second year of warranty by registering your product on the CrewPlex website under the Product Registration section.

• How long does the battery last on the DR10 BeltPack?

  The battery life of the DR10 BeltPack is approximately 12 hours. It takes about 3.5 hours to fully charge via USB or 6.5 hours through the drop-in charger.

• How do I pair multiple CrewPlex systems without interference?

  Each system should use the same Group and Security Code. To prevent interference, systems operating in proximity should have their Group numbers set at least ten values apart (e.g., Group 03 and Group 13).