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ماٺ is an Irish-based consumer electrical goods firm and a key subsidiary of the Glen Dimplex Group, headquartered in Dublin, Ireland. Since its founding in 1973, Dimplex has established itself as a premier name in the world of electric heating, offering a diverse portfolio that ranges from sophisticated electric fireplaces with realistic flame technologies—such as Opti-myst and Revillusion—to efficient baseboard heaters and industrial thermal solutions.

With manufacturing and development centers in Ireland, the United Kingdom, China, and North America, Dimplex serves a global market. The brand is renowned for combining aesthetics with functionality, providing heating products that not only warm spaces but also enhance interior design through patented flame effects and modern styling. In North America, Glen Dimplex Americas supports a wide network of dealers and consumers with dedicated customer service and technical support.

• Why does my Dimplex heater smell when I first turn it on?

  It is normal for a slight, harmless odor to be emitted when the heater is used for the first time. This is caused by the initial heating of internal parts and will dissipate quickly.

• How do I reset the temperature cutoff on my Dimplex heater?

  If the heater overheats, the automatic cutoff switch triggers. To reset it, disconnect power to the unit at the main panel or unplug it, wait for 5 minutes, and then reconnect the power.

• Where can I register my Dimplex product?

  You can register your product for warranty and updates by visiting the official registration page at www.dimplex.com/register.

• Can I operate my Dimplex electric fireplace without heat?

  Yes, most Dimplex electric fireplaces allow you to operate the flame effect independently of the heater, allowing you to enjoy the ambiance year-round without adding heat to the room.