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EarFun is a dedicated audio brand driven by a passion for music and a committment to delivering next-generation wireless audio solutions. Recognized with multiple CES Innovation Awards and praised by tech reviewers for value and performance, EarFun specializes in high-quality true wireless earbuds and portable Bluetooth speakers. Their product lineup features proprietary technologies such as QuietSmart™ Hybrid Active Noise Cancellation, SweatShield™ waterproofing, and dynamic composite drivers to ensure immersive listening experiences.

Based in Shenzhen and Hong Kong, EarFun focuses on creating user-friendly audio devices that integrate seamlessly into active lifestyles. From the popular Air Pro series to the robust UBOOM speakers, EarFun aims to provide "Better Sound, Better Life" through continuous innovation in connectivity, battery life, and ergonomic design.

• Why won't my EarFun earbuds connect to the EarFun Audio app?

  Ensure that your device's Bluetooth connection and Location permissions are enabled for the app. Typically, these permissions are required for BLE connectivity and do not track your location history. You may also need to update the earbuds' firmware or reinstall the app.

• How do I reset my EarFun wireless earbuds?

  For most models like the Air Pro or Free series, place the earbuds back into the charging case and keep the lid open. Press and hold the button on the charging case for 8 to 10 seconds until the LED indicators on the earbuds flash (often purple or red/blue), indicating a successful reset.

• Is the EarFun charging case waterproof?

  No. While many EarFun earbuds feature IPX7 or similar waterproof ratings suitable for sweat and rain, the charging cases themselves are generally not waterproof. Keep the case dry and clean the earbuds before charging.

• What should I do if the connection cuts out intermittently?

  Check for obstructions between the earbuds and your device, and avoid areas with heavy radio or Wi-Fi interference. Although the maximum range is typically around 49 feet (15m) without obstacles, interference can reduce stability.

• How can I activate LDAC on compatible EarFun earbuds?

  If your Android device and earbuds support LDAC, install the EarFun Audio app, connect your earbuds, and enable LDAC in the 'Bluetooth Audio Quality' settings. Note that iOS devices do not support LDAC.