IKONIX Manuals & User Guides

IKONIX Electrical Safety & Testing Solutions

IKONIX is a leading global manufacturer of test and measurement products, along with providing educational services for the manufacturing sector. With a history tracing back to 1936, the company develops innovative solutions for electrical safety testing, helping to protect end-users from the dangers of electrical shock. The IKONIX family of brands includes renowned compliance equipment producers such as Associated Research, SCI, and EEC.

IKONIX’s comprehensive product range features automated electrical safety testers, software like WithStand Cloud and Desk, and specialized power sources. They serve various industries requiring strict safety and compliance validations by providing robust testing platforms, expert guidance, instrument drivers, and calibration services.

• How do I connect my IKONIX tester to WithStand Cloud?

  Install the Desktop Client from withstand.ikonixusa.com. Next, access the web application, log in, verify your instrument is connected to your PC or network, and add it via the Instrument List window.

• Do I need to log in to WithStand Desk after installation?

  No, logging in is not required for the WithStand Desk version. You can launch the software immediately after installation directly from your PC without credentials.

• Where can I find instrument drivers for my IKONIX unit?

  You can download the latest drivers for IKONIX (including SCI and Associated Research models) directly from their official support page at ikonixusa.com/support/instrument-drivers.

• Why is my PC taking a long time to connect to my IKONIX unit?

  The initial connection may take 5-10 minutes because your PC queries COM ports at different baud rates to properly identify the instrument on the network or USB connection.