IPVideo Manuals & User Guides

آئي پي ويڊيو ڪارپوريشن, a Motorola Solutions Company, is an industry leader in physical security and environmental monitoring solutions. Known globally for the award-winning HALO Smart Sensor, IPVideo provides advanced IoT devices that detect environmental changes, monitor air quality, and enhance safety in privacy-sensitive areas where traditional surveillance cameras cannot be deployed.

Their expansive product line also includes the HALO Amplify Sensor Suite and secure KVM switches, providing comprehensive situational awareness and secure access solutions for schools, healthcare facilities, commercial buildings, and government entities.

• Where can I download firmware for my HALO Smart Sensor?

  You can download the latest HALO firmware and the HALO Device Manager (HDM) software from halodetect.com/resources/firmware-tools/.

• How do I manage multiple HALO sensors on my network?

  The HALO Device Manager (HDM) is a Windows-based application that allows network administrators to discover HALO devices, install firmware updates, commit configuration changes, and view device statuses all at once.

• How do I contact IPVideo technical support?

  You can contact IPVideo technical support by calling (631) 647-9970 or emailing techsupport@ipvideocorp.com. Live technical support is available Monday through Friday, 8:00 AM to 7:00 PM EST.

• What is the warranty period for IPVideo HALO products?

  IPVideo offers a standard two (2) year warranty from the date of original purchase, covering defects in design, workmanship, and materials under normal use.