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iStorage is a trusted global leader in the development and manufacture of PIN-authenticated, hardware-encrypted portable data storage devices. Based in the United Kingdom, the company specializes in secure USB flash drives, hard disk drives, and solid-state drives designed to keep sensitive data safe.

Products like the diskAshur and datAshur series utilize military-grade encryption (AES-XTS 256-bit) and are FIPS-certified to ensure compliance with strict data regulations such as GDPR, HIPAA, and CCPA. iStorage devices are platform-agnostic, requiring no software installation, making them ideal for government, military, and enterprise use worldwide.

• How do I unlock my iStorage drive?

  Enter your Admin or User PIN using the integrated keypad and press the Unlock button. A solid green LED typically indicates the drive is unlocked and ready for use.

• What should I do if I forget my Admin PIN?

  If you forget the Admin PIN, the drive generally needs to be reset to factory settings to be reused. This security feature ensures data cannot be accessed without the PIN; however, a reset will erase all data on the drive.

• Are iStorage drives compatible with macOS?

  Yes, iStorage drives are platform-agnostic. They work with macOS, Windows, Linux, Chrome OS, Android, and embedded systems without requiring any software installation.

• Does the drive require software drivers?

  No, iStorage products are hardware-encrypted and do not require any software or drivers to be installed on the host computer.

• How do I enable the Read-Only (Write Protect) mode?

  Specific key combinations on the keypad can enable Read-Only mode. Refer to the 'Read-Only State' section in your specific product manual (e.g., diskAshur or datAshur) for the exact PIN sequence.