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OWC (Other World Computing) is a premier technology manufacturer dedicated to providing high-performance storage and expansion products for creative professionals and consumers. Founded with a commitment to innovation and American design, OWC specializes in Thunderbolt docks, external drives, SSD upgrades, and memory kits that enhance the capabilities of Mac and PC systems. By focusing on longevity and sustainability, OWC designs technology to eliminate workflow limitations and extend the life of computing hardware.

With over 30 years of experience, OWC has established itself as a trusted name in the industry, offering products known for reliability and speed. The company is also recognized for its exemplary customer service and support ecosystem, which includes software tools like OWC Dock Ejector and Innergize to optimize hardware performance. Whether for professional audio/video production or personal data backup, OWC provides the essential tools to connect, store, and create without boundaries.

• How do I safely eject drives from my OWC Dock?

  OWC recommends using the OWC Dock Ejector application for macOS and Windows. This software ensures all connected drives are safely unmounted with a single click before you disconnect the dock, preventing data loss.

• Do I need drivers for my OWC Thunderbolt Dock?

  On macOS, the OWC Dock Ejector app installs a driver required to enable support for the Apple SuperDrive, Apple USB Keyboard, and high-power charging for iPads. On Windows, specific Ethernet or audio drivers may be required depending on the dock model.

• How do I format my new OWC drive?

  OWC drives often come pre-formatted for Mac (APFS). Windows users may need to reformat the drive using Disk Management. OWC also provides the 'OWC Drive Guide' software on some products to assist with formatting for your specific operating system.

• What is OWC Innergize?

  OWC Innergize is a software tool included with OWC Atlas media cards and readers. It allows users to check card health, sanitize the card to restore performance, and perform field firmware updates.

• Where can I find the serial number on my OWC product?

  The serial number is typically located on a sticker on the bottom or back of the device, and it is also printed on the original packaging.