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ICY BOX, a brand established by RaidSonic Technology GmbH in 2004, is a leading provider of storage and connectivity peripherals in Europe. Known originally for its hard disk enclosures, the brand has significantly expanded its portfolio to include external storage solutions, mobile racks, docking stations, USB hubs, and varied adapters. Designed for both private and professional use, ICY BOX products emphasize high-speed data transfer, durable materials like aluminum, and tool-free installation mechanisms.

Headquartered in Ahrensburg, Germany, the brand focuses on bridging the gap between cutting-edge technology and user-friendly design. Whether for upgrading IT infrastructure, cloning drives, or expanding workspace connectivity with multi-port hubs, ICY BOX offers reliable solutions compatible with Windows and macOS environments.

• My computer does not recognize the ICY BOX enclosure. What should I do?

  Ensure the drive is properly seated and the power cable is connected. For new hard drives, you may need to initialize, partition, and format the drive in your operating system's disk management utility before it appears.

• Does my ICY BOX device require drivers?

  Most ICY BOX enclosures and docking stations are Plug & Play and do not require manual driver installation on Windows or macOS. However, some multi-port docking stations may require specific drivers for video output or Ethernet functions.

• How do I use the cloning function on my docking station?

  For standalone cloning, insert the source drive into the designated source bay and the target drive into the target bay. Ensure the target drive is equal to or larger than the source. Press the clone button (often required to be held for a few seconds) until the LED indicator starts flashing to begin the process.